FAQ

We guarantee that our rings are accurate to the international standard, here is a chart with the ring sizes and measurements used. (Ring Size Chart)

If you receive a size other than what you ordered, please contact us immediately and we will correct the issue free of charge. The size can be determined by a picture with calipers or a mandrel, we recommend a going to any local jeweler if these tools are not readily available.

Unfortunately these rings are made from materials that do not stretch so they cannot be resized, this is why there is a fee for exchanges.

Each ring is a unique design made to order in each customers size, so any exchanged rings are almost never able to be resold and end up sad, gathering dust on a shelf.

If the wrong size was ordered we charge a fee of 30% the price of the ring to exchange it, as another will need to be made from scratch. This includes shipping both ways and we will provide a shipping label for easy return of the ring. (For international orders shipping this cannot be provided)

We guarantee that our rings are accurate to the international standard. If you receive a size other than what you ordered, please contact us and we will correct the issue free of charge.

Yes! You can choose the message and any font! Please use the search to purchase the engraving listing with your order

(Some materials like wood and carbon fiber have special requirements so please read the listing details before purchase.)

Yes, a rush addon is available please use the search to locate

The options are;

ASAP – Rush shipment as the materials are available; Carbon Fiber/Wood same day OR Metal/Ceramic in aprox. 1 week, depending on material orders arrival.

-OR-

Two Week Shipment – The ring will be shipped two weeks from original purchase.

Yes! We guarantee the authenticity of all the materials in all rings, and will provide a paper certificate of that guarantee with your order upon request, just leave a note during purchase that you’d like one and it will be sent with the ring.

If you have any additional questions please email us at CustomerCare@RingsofEarth.com